Frequently Asked Questions

Below we have listed the Frequently Asked Questions about First Degree Products. If you do not find the question you are looking for, just send us a message on our contact page and we will try to answer it as soon as we can!


What is First Degree Multi-Symptom Burn Cream? 
First Degree is an over-the-counter (OTC) cream specially formulated to care for and treat epidermal burns that occur in the everyday home setting, while cooking, grilling, curling or straightening hair, crafting, working in the garage or when you’re out camping. It soothes the pain and cools the burn, helps prevent infection, and helps reduce the appearance of scars.
Learn more about our burn cream.


What is First Degree Burn Spray?
First Degree Burn Spray provides maximum strength pain relief for burns. We understand that burns hurt so we developed this formulation to deliver the highest level of pain relief.  It instantly relieves pain, helps prevent infection, and cools the burn on contact. It can be used on its own to treat burns or together with First Degree Multi-Symptom Burn Cream; which also helps reduce the appearance of scars. It contains different active ingredients from First°Degree Burn Cream. To view ingredients in the drug facts label, click .


Where can I buy First Degree?
Did you just get burned or want to be prepared for when a burn might happen? First Degree is available at select retailers all over the United States. Find a retailer near you.


What makes First Degree Multi-Symptom Burn Cream a “homeopathic” product?
The active ingredients in First Degree – Cantharis, Calendula and Echinacea – are all natural plant and animal extracts derived under the principles of homeopathy. First°Degree is manufactured in the USA in accordance with the regulations of the US Food & Drug Administration (FDA).


What is homeopathy?  Is it regulated by the FDA?
Homeopathy is a natural system of healing that is classified under the category of alternative medicine. Developed by a German physician named Dr. Samuel Hahnemann, homeopathy has been used to treat disease all over the world for over 200 years, and is especially popular in Europe and Asia.
Homeopathy is regulated by the US Food & Drug Administration (FDA) and has a long history of use in the United States. In 1938, Congress passed a law declaring that nonprescription homeopathic remedies are to be regulated by the FDA in the same manner as nonprescription, over-the-counter (OTC) drugs, which means that they can be purchased without a physician’s prescription. All homeopathic remedies are required to meet certain legal standards for strength, quality, purity, and packaging. In 1988, the FDA required that all homeopathic remedies list the indications for their use (i.e. the medical problems to be treated) on the label. The FDA also requires the label to list ingredients, dilutions, and instructions for safe use. The guidelines for homeopathic remedies are found in an official guide, the Homeopathic Pharmacopoeia of the United States, which is authored by a nongovernmental, nonprofit organization of industry representatives and homeopathic experts.


Is First Degree safe to use?
First Degree is manufactured in the USA under strict safety and clinical manufacturing standards, as promulgated by the US FDA. When used as directed, it is safe and does not cause side effects. It does not contain any antibiotics or steroids.


Can I use First Degree on my baby or if I am pregnant?
Always consult with your physician before giving any medicines to children under two years of age.
If you are pregnant or breast-feeding, please seek the advice of your physician before using First Degree. Take a tube/spray and package with you, so your physician can read the ingredients before making a recommendation.


Where can I find the expiration date?
On First Degree Multi-Symptom Burn Cream the expiration date is printed on the bottom of the package, as well as on the crimped end of the tube.
On First Degree Burn Spray the expiration date is printed on the bottom of the bottle.


Where should I store my First Degree?
To maximize the effectiveness of First Degree, it is important to apply it as soon as possible after experiencing a burn. Therefore, we recommend storing it in strategic places where burns can occur, such as in a drawer next to the kitchen stove, and in the bathroom, garage, and grilling area.


How do I know how serious my burn is?
If you have any questions as to the seriousness of your burn, always consult a physician immediately. For information on the different kinds of burns and symptoms, please visit our Burn Safety page. Please note, this information is provided for illustrative purposes, and is not intended as a specific medical diagnosis or advice for any individual condition.


Why can’t I just run my burn under cold water?
There are a number of reasons why First Degree is better than water in treating a burn. The cooling sensation provided by water only provides temporary relief from pain.  Most importantly, water does not address the other key concerns of a burn, namely the risk of infection, scars, dryness, etc.